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Banks holding out of state checks
Think you have problems with your institution? I am a personel representative of an estate. I decided to continue his accounts at HIS old bank because the personel banker he used is a sweetheart and treated him very well! All the locals gals there liked him and expressed sincere regret in his passing. I felt fine keeping funds there and adding my name as PR to the newly opened accounts. Here is where the nightmare starts. Most funtions can be done thru the local branch. Cool right? I have over 100K tied up in this bank and need to pay bills!!! I can not start liquidating (passing out the money) untill I settle the discrepency in his accounts. I requested statements from the date I opened the accounts till the present. The local branch told me I need to call the 1-888 number and order them!!!!!!!!!!!!!!!!!!!!!!!! What the H--l is this??? So I cals them and they charge me $5 a sheet!!!! Thats 40 bucks that at my bank I can go online and copy (all the way back to a year past) for free!!! OH It gets better. 16 days ago I had to call them back because I needed statement from the date of his death till the date I opened the new accounts. (The $2200 discrepancy stems from checks that came in to the bank before I opened up the new account) I give them ALL the info I have over the phone. after 30 min. of holding and checking she comes back and tells me that she does not know if they can do this!!!! I told them, "What???" I am the personel representative of this estate!, You guys have the signed and stamped seal of approval from the JUDGE! What do you mean I may NOT get this information? I legally can find out if he took a crap when he was 5 yrs old or not! .
Anyway she told me," If it is allowed we will send them to you (for anouther $10) If not we will call you.,. I call them back 12 days into this and ask whats UP? She checks on this, (10min later) and tells me that they are working on this right now as we speak! I told her," You mean they are pushing the button that say's PRINT??????
It has now been almost a week since I talked to her and still have not recieved anything.
I can tell you with out a dought that I will never use TCF bank in my life for anything> I have over 75K in expenses that need to be paid out and can't do it till they clear this info. All over a lousy $2200.
Sorry it was so long but had to get it off my shoulders after reading your post kwschumm!
I agree with you though, why is it that they can TAKE your money electronically almost imediately "out" of your account but can not put it IN almost imediately?
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